Responsible Gaming
Gambling Should Be Entertainment, Not Income
Online casino gaming should be enjoyed as a form of entertainment only. It is not a reliable way to earn money or solve financial problems. Always gamble within your means and only with money you can afford to lose. Remember: the house always has a mathematical edge, and no strategy can guarantee winnings.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to use online casino services in New Zealand. We are committed to preventing access by minors and take this responsibility seriously.
If you are under the legal age, please do not access any gambling platforms. If you are aware of a minor accessing gambling services, please report it to the relevant authorities.
Warning Signs of Problem Gambling
If you recognise any of the following behaviours in yourself or someone else, it may indicate a gambling problem:
- Chasing losses by gambling more to win back money you've lost
- Hiding your gambling activities or lying about the amount you gamble
- Gambling with money intended for bills, rent, or essential expenses
- Gambling to escape negative emotions or stress
- Feeling anxious, irritable, or restless when trying to reduce gambling
- Needing to gamble with larger amounts to achieve the same excitement
- Neglecting family, work, education, or personal relationships due to gambling
- Borrowing money to gamble or pay gambling debts
- Unsuccessful attempts to cut down or stop gambling
- Experiencing financial difficulties as a result of gambling
Self-Help Tools & Controls
Most responsible online casinos provide tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose during a gaming session
- Session Time Limits: Restrict the length of time you can play in a single session
- Reality Checks: Receive periodic reminders during gameplay about how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account or the casino platform
We encourage you to use these tools proactively to maintain healthy gambling habits.
Support Organisations & Resources
If you need help, support is available. The following organisations provide free, confidential assistance for problem gambling:
New Zealand
- Problem Gambling Foundation (PGF): Phone 0800 664 262 | www.pgf.nz | Free counselling and support services across NZ
- Gambling Helpline NZ: Phone 0800 654 655 | Free and confidential support available 24/7
United Kingdom
- GamCare: www.gamcare.org.uk | Free support and self-help tools
- GamStop: www.gamstop.co.uk | National self-exclusion scheme
Australia
- Gambling Help Online: www.gamblinghelponline.org.au | Counselling, support groups, and resources
Canada
- Responsible Gambling Council: www.responsiblegambling.org | Education and support services
United States
- National Council on Problem Gambling (NCPG): www.ncpgambling.org | Helpline: 1-800-GAMBLER (1-800-426-2537)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA): Information and support for problem gambling in German-speaking regions
Take Action Today
If you or someone you know is struggling with gambling, please reach out for help today. Problem gambling is treatable, and support is available. Don't wait—contact one of the organisations listed above or speak with a trusted friend, family member, or healthcare professional.
Remember: Seeking help is a sign of strength, not weakness. You are not alone.